Frequently Asked Questions

You can place an order through our website by browsing our menu, selecting your favorite pizzas and sides, customizing your order, and proceeding to checkout. You can also call us directly at +21 694 873 6316 to place an order over the phone.

Order modifications depend on how quickly you contact us. If your order hasn't started preparation, we can usually accommodate changes. Please call us immediately at +21 694 873 6316 if you need to modify your order.

Our minimum order for delivery is $25 before taxes and fees. This helps us maintain quality service and reasonable delivery costs for all our customers.

We deliver Monday through Friday from 11:00 AM to 10:00 PM, and weekends from 12:00 PM to 11:00 PM. Holiday hours may vary, so please check our website or call for special holiday schedules.

Standard delivery time is 30-45 minutes, depending on your location and current order volume. During peak hours (weekends and evenings), delivery may take up to 60 minutes. We'll provide an estimated delivery time when you place your order.

We deliver within a 15km radius of our location at 76 Church Road. You can check if we deliver to your area by entering your postal code on our website or calling us directly.

Yes! We offer gluten-free pizza crusts made from rice flour and tapioca starch. Please note that while we take precautions, our kitchen also processes wheat products, so cross-contamination is possible.

We use fresh ingredients wherever possible. Our dough is made fresh daily, vegetables are delivered fresh multiple times per week, and our cheese is never frozen. Some specialty items may be frozen to maintain quality and availability.

Absolutely! You can add extra toppings, remove ingredients you don't like, or create your own custom pizza. We offer over 20 different toppings including premium options like prosciutto and truffle oil.

We accept cash, all major credit cards (Visa, MasterCard, American Express), debit cards, and digital payments including PayPal, Apple Pay, and Google Pay for online orders.

Yes, we offer several contactless payment options including tap-to-pay credit cards, mobile wallet payments, and online pre-payment. For delivery, you can pre-pay online to minimize contact.

Yes, we provide catering for events, parties, and corporate functions. We offer party platters, bulk pizza orders, and setup services. Please contact us at least 24 hours in advance for catering orders.

Absolutely! Pickup orders are ready typically 15-20 minutes after placing your order. You'll receive a confirmation call when your order is ready. Pickup customers also enjoy a 10% discount on their total order.

Yes! Join our Salvatore's Rewards program and earn points with every purchase. Earn 1 point per dollar spent and redeem 100 points for $10 off your next order. Members also receive exclusive offers and birthday discounts.

We're committed to your satisfaction. If there's any issue with your order, please contact us immediately at +21 694 873 6316 or email [email protected]. We'll work quickly to resolve the problem and make it right.